Privacy Policy

This Privacy Policy describes how Slate Labs ("we," "us," or "our") collects, uses, and protects your information when you use Marmi Visuals ("the Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Account preferences and settings

Content and Usage Data

When you use our Service, we collect:

• Images you upload (materials, rooms, reference images)
• Design prompts and preferences
• AI-generated renders and associated metadata
• Usage statistics (render counts, feature usage)

Technical Information

We automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Access times and page views
• Cookies and similar tracking technologies

Payment Information

For paid subscriptions, we collect payment information through Stripe, our payment processor. We do not store your complete payment card details on our servers.

We use your information to:

• Provide and maintain the Service
• Process AI rendering requests using your uploaded content
• Manage your account and subscription
• Process payments and billing
• Provide customer support
• Send important service notifications
• Improve our Service and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

We use the following third-party services that may collect and process your information:

OpenAI

We use OpenAI's API to generate AI renders. Your prompts and uploaded images may be processed by OpenAI according to their privacy policy and terms of service.

Supabase

We use Supabase for authentication, database, and file storage services. Your data is stored and processed according to Supabase's privacy policy.

Stripe

We use Stripe for payment processing. Payment information is handled directly by Stripe according to their privacy policy and security standards.

Data Storage

Your data is stored securely using industry-standard practices:

• Database hosted on secure cloud infrastructure
• Images stored in encrypted cloud storage
• Regular backups and data redundancy

Security Measures

We implement various security measures including:

• Encryption in transit and at rest
• Secure authentication protocols
• Regular security audits and updates
• Access controls and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers necessary to operate our Service (under strict confidentiality agreements)
• To comply with legal obligations or valid legal requests
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or acquisition

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities

To exercise these rights, please contact us at hello@slatelabs.io. We will respond to your request within a reasonable timeframe.

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our Service

You can control cookies through your browser settings, though disabling certain cookies may affect functionality.

We retain your information for as long as necessary to provide our Service and comply with legal obligations:

• Account data: Until you delete your account
• Uploaded content: Until you delete it or your account
• Usage data: Up to 2 years for analytics purposes
• Payment records: As required by law and accounting standards

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it by law.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Sending an email notification
• Posting a notice on our Service
• Updating the "Last Updated" date at the top of this policy

Your continued use of the Service after changes indicates acceptance of the updated Privacy Policy.